Increase reliability with full visibility
In order to respond quickly to internal inquiries, a complete view of your internal delivery process is essential. WTS enables you to locate a package as well as trace its movement history all from your desktop or mobile app. With WTS, mailroom staff spend less time resolving Proof of Delivery disputes and have the necessary tools to take control over the complete chain of custody. Increased reliability, predictable service levels and higher customer satisfaction serves to elevate your mailroom’s value within the organization.
Gain storage space and save time
WTS enables you to both classify and plan internal deliveries in advance, reducing any unnecessary repeated journeys throughout the day. Planning deliveries ahead helps you to utilize your mailroom space more effectively. Having more rapid delivery/pickup turnaround cycles reduces storage space, costs, and processing time. WTS has helped companies around the world improve employee satisfaction by creating a cleaner and safer working environment.
Keep configuration costs at bare minimum
Available as a cloud-based software solution, WTS comes equipped with a rich list of features. It’s easily configurable to fit your organization's workflow and business requirements, so you can get up and running quickly without investing in additional professional services. Quadient invests continuously to enrich WTS with valuable new features so that our customers can easily adapt themselves to changing demands of their industries.
Easily access package status and history
Through the WTS Recipient Portal, recipients can easily access the package status and history. This saves mailroom employees time by decreasing call volumes regarding internal deliveries.
When logged into the Recipient Portal, recipients can easily view package details in real-time and even relay specific delivery requests without calling or sending emails to the mailroom employee.
Employees can also initiate inter-office pickup and deliveries and track the progress of their request.